Automated Capture and Workflows
With Elise, you can capture and process information as soon as it arrives, automate responses and expedite your service delivery.
Capture All Incoming Information
Whatever channels you use, Elise enhances document management by integrating and classifying your information, including scanned documents, emails, or other business application information.
Features
- Capture using electronic EDI or spool stream capture
- Integrate scanned document flows
- Simplify mass email integration
Benefits
- You automatically integrate all Elise content, whatever the original source
- You centralize internal and external content in one solution
- You integrate large volumes of information easily and efficiently
Manage All Outgoing Information
Automate the creation, delivery, management and tracking of all your outgoing documents and information directly from Elise ECM.
Features
- Use templates with field merge and barcode injection for easy document creation
- Organize direct mail based on the metadata associated with the global fact sheet
- Automate and track shipping
Benefits
- You can quickly create and collaborate on responses, quotes or proposals with your company’s unified branding
- You deliver prompt, reliable answers with accurate information
- You set up control and validation steps on outgoing documents
Manage External Contacts
To help you stay engaged , better manage interactions with your customers and partners , and improve business process , Elise synchronizes with your contact databases or CRM solution.
Features
- Integrate your third-party contact database
- Manage content in relation to the sender, recipient or sender contact of the document
- Keep multiple address books up to date
- Import contacts into Elise
Benefits
- You simplify compliance with the GDPR
- You can segment the contact base for easy and secure management of access rights and confidentiality
- You can synchronize your company’s contact repositories: customer database, supplier database, project codes, etc.
